Privacy Policy

1. Who we are

Fairview Nutrition Ltd ("we", "us", "our") is the data controller for personal data collected through this website. We are registered in England and Wales (Company No. GB 12345678). We are committed to protecting your personal data and processing it in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What personal data we collect

We may collect the following categories of personal data:

• Identity data: your first name, surname.
• Contact data: telephone number, email address, postal address (where provided).
• Order data: product selected, quantity, price, order reference, UTM/tracking parameters appended to your order URL.
• Technical data: IP address, browser type and version, time zone, browser plug-in types, operating system and platform, and other technology on the devices you use to access this site.
• Usage data: information about how you use our website, products and services.
• Marketing and communications data: your preferences in receiving marketing from us and your communication preferences.
• Cookie data: as described in our Cookie Policy.

We do not collect any special category data (such as health, biometric or criminal data) through this website.

3. How we collect your personal data

We collect data through:

• Direct interactions: when you complete an order form, contact form, or email or telephone us.
• Automated technologies: as you interact with our website, we automatically collect technical and usage data through cookies and similar technologies. See our Cookie Policy.
• Third parties: analytics and advertising platforms (e.g. Google Analytics, Google Ads) where you have given consent.

4. How we use your personal data

5. Consent and withdrawal

Where we rely on consent to process your personal data (for analytics and marketing cookies), you have the right to withdraw that consent at any time without detriment. You can withdraw consent by clicking "Manage Preferences" in the cookie banner on any page of this website, or by contacting us at info@gorgeouswristol.world.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

6. Cookies and tracking technologies

We use cookies and similar tracking technologies on this website. Full details - including the specific cookies used, their purpose, duration and provider - are set out in our Cookie Policy. Consent Mode v2 is implemented: analytics and advertising tags are suppressed by default until you actively accept the relevant categories.

7. Sharing your personal data

We may share your personal data with:

• Delivery and logistics partners (to fulfil your order).
• Payment processors (where applicable).
• IT and platform service providers who host or support our website and systems.
• Analytics providers (e.g. Google Ireland Ltd) where you have consented to analytics cookies.
• Advertising platforms (e.g. Google LLC) where you have consented to marketing cookies.
• Regulatory authorities and law enforcement where we are legally required to do so.

We do not sell your personal data to third parties. We do not share your personal data with third parties for their own marketing purposes.

8. International transfers

Some of our third-party service providers (including Google LLC) are based outside the UK. Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement (IDTA) or UK adequacy regulations. You can obtain details of the safeguards by contacting us.

9. Data retention

We retain personal data only as long as necessary for the purposes for which it was collected:

• Order and transaction data: 6 years from the date of transaction (for accounting and legal purposes).
• Customer service correspondence: 3 years from the date of last contact.
• Cookie consent records: 13 months from consent.
• Analytics data: as configured in the relevant platform (typically 14 months for Google Analytics).

10. Your rights under UK GDPR

You have the following rights in relation to your personal data:

• Right of access: to request a copy of the personal data we hold about you.
• Right to rectification: to request correction of inaccurate or incomplete data.
• Right to erasure: to request deletion of your personal data in certain circumstances ("right to be forgotten").
• Right to restriction: to request that we restrict processing of your data in certain circumstances.
• Right to data portability: to receive your data in a structured, commonly used and machine-readable format where processing is based on consent or contract.
• Right to object: to object to processing based on legitimate interests or for direct marketing purposes.
• Rights related to automated decision-making: we do not use solely automated decision-making, including profiling, that produces legal or similarly significant effects on you.

To exercise any of these rights, please contact us at info@gorgeouswristol.world or write to us at our registered address. We will respond within one calendar month of receiving your request.

11. Right to complain to the ICO

If you believe we have processed your personal data unlawfully or have not handled your rights request satisfactorily, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:

• Website: ico.org.uk
• Telephone: 0303 123 1113
• Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

We would, however, appreciate the opportunity to address your concerns before you contact the ICO. Please contact us in the first instance.

12. Security

We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. Access to personal data is restricted to personnel who need it to perform their role. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

13. Children

This website is directed at adults aged 18 and over. We do not knowingly collect personal data from children under 18. If you believe we have inadvertently collected data from a child, please contact us immediately so we can delete it.

14. Links to third-party websites

This website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal data.

15. Changes to this policy

We may update this Privacy Policy from time to time. The "Last reviewed" date at the top of this page will be updated accordingly. Where changes are material, we will notify you by a prominent notice on our website. We encourage you to review this policy periodically.